Case stories are vital for the value stream management (VSM) community as they provide tangible evidence of VSM's impact. They illustrate how different organizations have applied VSM principles and practices to achieve specific business outcomes, such as reduced lead times, improved quality, and excellent customer experience.
The Bank of New Zealand utilized VSM practices to enhance its software delivery processes, improve flow efficiency, and better align its teams with customer value. This story provides insights into the challenges involved and the strategies employed to overcome them, offering valuable lessons for organizations looking for ways to optimize their digital delivery pipelines.
BECU's VSM architects applied the full Value Stream Implementation Roadmap — from Vision to Organize — in real organizational settings. This story maps the tactical steps used to align stakeholders, visualize flow, and build momentum for sustainable change. This case story is a must-read for those starting their VSM journey or facing inertia after initial adoption.
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Customer delight is the cornerstone of everything Netflix does. In this case story, find out how their value-stream centric customer obsession permeates every level of the company culture, from the annual definition of the strategic vision by senior leadership to the day-to-day operations of the teams and the continuous tracking of the customer experience.
Learn how two aerospace giants applied value stream thinking to large-scale systems that combine software, hardware, and firmware. By modeling an autonomous vehicle, they showed how DevOps principles can improve flow, integration, and risk reduction across the full product lifecycle. A rare look at how VSM enables agility even in defense and safety-critical environments.
Shutterstock discovered that success in implementing VSM hinges on a strong partnership between both the product and technology teams. In this story, they describe how organizing teams to leverage the power of value stream management practices provides better customer outcomes and optimizes teams and resources to accelerate delivery against strategy.
A key step in implementing VSM is to integrate the value stream framework with the company’s current Agile scaling framework. In this case story from TD Bank, we see how this is done at the intersection of the two methodologies, when delivering new functionality to customers, using a construct within the Scaled Agile Framework called the Agile Release Train (ART).
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With circa 100 software engineering teams operating amongst significant technical diversity, complexity, and variety, the DevOps Center of Excellence at Unum had a challenge in advancing all teams (with associated technical debt) to adopt best practices and then realizing the outcomes of those practices. In this case story, you can find out how they solved it.
You can discover how others have defined the value stream architectures in their organizations in the Value Stream Reference Architecture community and by downloading the thought paper.
